Shipping Policy
At Beyond Chic, we are committed to ensuring that your order arrives safely and promptly. Here’s what you can expect:
– Processing Time: All orders will be processed within 5-7 business days after your purchase is confirmed. You will receive a notification once your order has been shipped.
– Shipping Rates: Shipping fees are calculated based on the destination and the weight of the items in your order. Rates will be displayed at checkout before you complete your purchase.
– Delivery Time: After processing, delivery times vary depending on your location. Most domestic orders arrive within 3-5 business days. International shipping times may vary.
Returns & Exchanges
We want you to love your Beyond Chic products! If you’re not completely satisfied with your purchase, our return policy ensures a hassle-free process.
– Eligibility: Items can be returned within 30 days of the delivery date. To qualify for a return, products must be unused, in their original packaging, and in the same condition as when they were received.
– Refunds: Once we receive your returned items, we will inspect them. If the return is approved, a refund will be processed to your original payment method within 7-10 business days.
– Exchanges: If you would like to exchange a product, please contact our customer service team at [support@beyondchic.com]. We will guide you through the exchange process to ensure you receive the right product.
– Return Shipping: Customers are responsible for return shipping costs, except in cases of damaged or incorrect items.
Damaged or Incorrect Orders
In the unlikely event that your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. We will work with you to resolve the issue as quickly as possible, either by issuing a replacement or offering a refund.
